Your dashboard puts everything at your fingertips—from recent orders and reorders to payment tools, catalog settings, budget tracking, shopping lists, report generation, invoice access, and more.

Go to My Account > Settings and Preferences to update your email, password, location, and communication preferences. You can also customize your default shipping address, payment method, and catalog preferences from this section.

A user profile's access to various features is controlled by permissions and restrictions set by a user admin. If you feel your access is incorrect, reach out to a user admin for your account.

Organizations are a group of accounts under a single umbrella. Each of those accounts (sometimes referred to as "Locations") can be assigned users. Users can exist in many different accounts, but accounts can only exist in a single organization. Administrators for your organization will be limited to the accounts which they are assigned.

Create and manage budgets under the Budget Management section of your dashboard. Admins can monitor spending and restrict orders once a budget is reached.

Yes. Users can be assigned to custom catalogs based on their role or purchasing needs.

First, register for a Henry Schein account. Once verified, you can place orders online or through your account representative.

Go to Orders > Item History in your dashboard. Click “Add to Cart” next to any item to reorder instantly.

Yes. Go to Orders > Submitted Orders in your dashboard to check tracking and order status.

Access your invoices, credits, and account balance from the Statements and Payments section of your dashboard.

Yes. Autopay lets you automatically pay invoices monthly by business checking account or credit card. Set it up in Statements and Payments.

Absolutely. Choose e-Statements in Statements and Payments to receive invoices digitally.

Click here to view our full return policy.

From your dashboard, go to Orders > Returns and click “Request Return.” Follow the prompts on screen.

Track your return status under Orders > Returns, or check updates in the Messaging Center.

They’re curated lists of your go-to products—great for quick reorders. Share lists with your team or keep them private.

Go to My Lists and Favorites in your dashboard. You can also create or add to lists from:

• Item History
• Cart
• Quick View
• Product Detail Pages

Yes. Click the ♥ icon to mark favorites and access them easily later.

If you have multi-user access, yes—shopping lists can be shared with other authorized users.

Catalog access depends on your customer segment or contract. Go to My Catalogs in your dashboard to see what’s available to you.

Yes. Set your catalog preferences under My Catalogs to search within one catalog or across all available catalogs.

eCatalogs are custom mini-catalogs built from your product selections. Create one in My Catalogs or by clicking the catalog icon on any product detail page.

Use the search bar to find products by name, category, code, or attribute. You can also search for content by selecting the “Content” tab on your search results page.

Before logging in, you can view our full product catalog. After logging in, your results reflect the catalogs assigned to your account. To expand access, contact your admin or account rep.

Use the Previously Purchased filter below the search bar to narrow your results.

Items on promotion will be marked right within your search results page. To refine your search to only products on promotion, toggle the Promotions filter in the left-hand panel while searching.

This usually means no matches were found in your current catalog. Check your catalog preferences in the dashboard or switch to search across all available catalogs.

It’s where you manage purchasing budgets for shipping locations you’re assigned to.

Budgets apply to shipping locations—not individual users. Any orders shipped to that location will affect the same budget.

Only for the locations you’re assigned to. Contact your administrator for access to others.

It lets you create Excel-based reports of past purchases in just a few clicks.

Reports remain available for 90 days from the creation date.

Each report includes a link showing the selected filters and criteria.

Refresh your browser to check if the report is ready. Some reports may take longer due to data size.

Under Past Reports, you'll see:

• Report Name
• Report Type
• Date Created
• Current Status

Check the Messaging Center in your dashboard for updates on orders, returns, and more.

Use the SDS tool to find Safety Data Sheets by product name, item number, or manufacturer. Access it via the main menu or your dashboard.

Yes—SDS files are downloadable as PDFs for your convenience.

Visit our Contact Us page for the most up-to-date support details.