ABOUT HENRY SCHEIN

Henry Schein, Inc. ("Henry Schein") is the world's largest provider of health care solutions to office-based dental and medical practitioners, as well as serving health care systems, management services organizations, dental laboratories, government and institutional health care clinics, and other alternate care sites. Headquartered in Melville, N.Y., Henry Schein has operations or affiliates in approximately 30 countries.

Henry Schein operates through a centralized and automated distribution network, with a large selection of branded products and Henry Schein private-brand products. The company also offers its customers innovative technology solutions, including practice management software and e-commerce solutions, as well as a broad range of financial services.

OVERVIEW

At Henry Schein your privacy is important to us. We process Personal Information (as defined below) in different contexts, and we do so by respecting your privacy, as part of our unwavering commitment to ethical and responsible practices and as required by law.

This Privacy Statement ("Statement") describes the information practices of Henry Schein Canada, Inc. ("Henry Schein Canada") on its website located at www.henryschein.ca and through other interactions with you. It covers the information that Henry Schein Canada collects about you, how we use and share this information, and your choices regarding our collection and use.

This Statement applies to information, including Personal Information, collected about you by Henry Schein Canada and its third-party service providers. As used in this Statement, "Personal Information" is any factual or subjective information, recorded or not, about an identifiable individual. This may include directly identifiable information, such as your name or email address, or indirectly identifiable information, such as cookie ID, IP address, and device ID.

Our website contains links to other websites. These websites are not covered by this Statement, and we are not responsible for the privacy practices or the content of these other websites.

We also endorse the concept of privacy by default which is an approach to projects that promotes privacy and data protection compliance from the outset. This means considering the privacy and security implications for any new project or process throughout its lifecycle.

CATEGORIES OF PERSONAL INFORMATION WE COLLECT AND USE

Depending on the context of your interactions with Henry Schein Canada, we may collect and use different types of Personal Information from current and prospective employees, contractors, current and prospective customers, and vendors.

• Employees, contractors, and candidates: including contact and login information, employment details and history, benefits, compensation, performance, video images from security cameras, and use of company resources for employees, contractors, and applicants, all in connection with their role or potential role within Henry Schein Canada.
• Customers: including name, tax and financial information, contact information for key personnel, language, signature, records of products purchased, customer service records, communications and login information, segmentation, and marketing attributes.
• Prospective customers: including name and contact information.
• Vendors, suppliers, and government agencies: including name, tax and financial information, contact information for key personnel, language, communications, and segmentation.
• Visitors to an office building: including name and contact information and video images from security cameras in some of our office buildings.
• Website and social media users: In addition to the information visitors volunteer, we automatically collect the domain name, Internet Protocol (IP) address, browser type and version, operating system and platform, average time spent on our website, pages viewed, information searched for, access times, and other relevant statistics. Our website also uses cookies.

We and our third-party service providers use Traffic Data, Cookies, Web Beacons, and other tracking technologies to automatically collect certain information from you when you use Henry Schein Canada Online Services (as defined below). The following are examples of information we may collect with these technologies:

• your IP address, browser type, and operating system;
• pages you view within Henry Schein Canada Online Services (including videos viewed);
• websites you visited before coming to Henry Schein Canada Online Services;
• emails from us that you open and/or forward; and/or
• offers or links from us to which you connect.

We also use cookies, which are small text files that are stored on a user's computer and allow websites to remember information about users ("Cookies"). You have the choice to set your browser to accept or reject Cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your Cookie preferences. You can also learn more about Cookies at the following websites:

• For Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.mspx;
• For Mozilla Firefox: https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies;
• For Safari: http://support.apple.com/kb/HT1677; and/or http://support.apple.com/kb/HT1677

If you choose to decline Cookies, you may not be able to fully experience the interactive features of our Henry Schein Canada Online Services or programs, features, and services made available through any of Henry Schein Canada Online Services.

CATEGORIES OF SOURCES OF PERSONAL INFORMATION

Henry Schein Canada receives and uses various types of Personal Information to conduct our day-to-day business activities. We may collect categories of Personal Information listed above from the following categories of sources:

• Third party vendors
• Contractors (e.g., consultants, agents and representatives)
• Financial institutions
• Consumer reporting agencies
• Recruitment or talent agencies
• Our distributors
• Directly from covered individuals
• Covered individuals' email accounts, chat logs, social media accounts
• Covered individuals' devices
• When you browse, or use our website, e-commerce services, or social media pages (“Online Services”)
• Our business partners (non-vendors)
• Joint marketing partnerships
• Publicly available non-government and government data
• From current customers through referrals
• Other Henry Schein majority owned entities
• Third parties (e.g. data brokers)

Some of this data is collected from you in the following situations when:

• You apply for a position, or to do business, with our company
• We establish a contractual employment or commercial relationship
• You provide us with any type of service as a vendor
• When we provide you with any type of service, product, or support
• When you browse or use our website, e-commerce services, or social media pages

Sometimes we also obtain data from third parties including subsidiaries and affiliates of Henry Schein worldwide, in the following situations:

• We may conduct analytics to determine additional product and services which may be of interest
• We may share data between subsidiaries or affiliates for centralizing Customer Relationship Management systems
• We may purchase data from external companies for marketing purposes

BUSINESS USES AND PURPOSES FOR WHICH PERSONAL INFORMATION WAS COLLECTED

The purposes for which we collect and use your personal data may vary depending on the type of relationship you have with us, such as if you are one of our employees, customers, or a website user. Henry Schein Canada collects and uses personal data according to the purpose limitation principle. The use of personal data for new purposes should always guarantee consistency and your privacy expectations, otherwise we will request your authorization.

• Employees, contractors, and candidates: if you apply for a job, we use your personal data to consider you for employment and to administer your application and/or account. If you have an employment or commercial relationship with Henry Schein Canada, we use your personal data to develop our contractual relationship, to conduct performance evaluations and to comply with legal obligations, including tax and labor regulations.
• Customers: we use our customers' information to maintain our commercial relationship, to ensure the proper operation of the day-to-day business, to comply with tax and other regulations, and to administer sales and marketing activities.
• Prospective customers: information from prospective customers is used to respond to their requests for information, products, or services, and for marketing activities.
• Customers of our customers: we provide support services to our customers that use our health care related products and services, when required.
• Vendors, suppliers, and government agencies: if you have a business or professional relationship with Henry Schein Canada, we will use your information to develop our business relationship with you and to comply with tax and other regulations.
• Visitors to an office building: our buildings and premises generally have physical and technical access controls, and some have video surveillance systems for security purposes.
• Website and social media users: we collect personal data from visitors and users of our website and social media pages. We use the information to manage your account registration, to store your preferences and settings, to provide interest-based advertising, to conduct statistics, and to analyze how you use our website and online services.

We may also collect, use, and disclose Personal Information to the extent required or permitted by law, including in connection with security-related or law enforcement investigations or while cooperating with authorities or complying with legal requirements.

SHARING AND DISCLOSURES TO THIRD PARTIES AND RETENTION

We share and disclose your Personal Information under the following circumstances:

• with financial institutions responsible for facilitating methods of receiving payment, including credit card, bank slip, bank transfer, financing, etc.;
• with consumer reporting agencies for the purpose of validating a profile to avoid fraud, subsidize the granting of credit, or carry out other commercial and business transactions that involve financial risk;
• with third party contractors, service providers, and other vendors for certain services. If the engagement involves the transmission of personal information, Henry Schein Canada directs the service provider to treat that data consistent with legal requirements.
• with other third parties that provide a variety of services on our behalf, including the development, maintenance, and support of Henry Schein Canada Online Services and social media pages, the distribution of email and mobile messages, promotions, marketing, and marketing research and analysis;
• within Henry Schein Canada and with its affiliates;
• to comply with law, a court order, or other legal process, or in connection with a legal investigation or where otherwise required or permitted by applicable law;
• as may be necessary to protect the safety, property, or other rights of Henry Schein Canada, its affiliates, and our and their respective employees, customers, visitors, users, or any other person or entity;
• with trade agencies and industry organizations;
• to enforce any applicable terms and conditions and other agreements;
• in the event of a proposed or completed corporate transaction;
• in aggregated or other non-personally identifiable form; and/or
• in accordance with your consent.

We do not sell your Personal Information to third parties for their marketing purposes.

We apply the data minimization principle in the collection and use of Personal Information with the aim of only collecting information that is necessary and by fair means and providing notice and requiring consent when necessary. The retention period depends on the context in which we process data such as data from use of our website, data from prospective employees, or employee data after employee has left the company. The retention periods are established considering Henry Schein Canada's business purposes and according to local regulations.

SECURITY

Henry Schein Canada is committed to security, confidentiality, and integrity of Personal Information in accordance with legal requirements. We take commercially reasonable precautions to keep Personal Information secure against unauthorized access and use, and we periodically review our security measures. We are committed to processing your data in a secure manner and have put in place specific technical and organizational measures to prevent the Personal Information we hold from being accidentally or deliberately compromised. Our employees participate in a training and compliance program and are required to safeguard your information.

Henry Schein Canada uses DigiCert, Inc. for its sites' security certificates. Please be aware that these protection tools do not protect information that is not collected through our website, such as information provided to us by e-mail.

We also conduct information risk assessments, we train our staff to understand the importance of protecting Personal Information, and we are responsibly managing access rights within the company. We include both physical security and IT security in our overall data security approach. We are diligent in selecting vendors that process Personal Information on our behalf so that they also ensure appropriate technical and organizational measures to protect the data.

Henry Schein Canada makes reasonable efforts to notify individuals and regulatory authorities, as required by law, if we reasonably believe that Personal Information has been stolen, disclosed, altered, or infringed by an unauthorized person.

COLLECTION OF INFORMATION FROM CHILDREN

Henry Schein Canada does not knowingly collect Personal Information from children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, please contact us. If we become aware that a child has registered for a service and has provided us with Personal Information, we will delete such information from our files.

YOUR DATA PROTECTION RIGHTS AND CHOICES

We provide you with the opportunity to access, update, and/or delete certain information and to opt-out of having your Personal Information used or disclosed for certain purposes.

For example, you may:

• change your choices for subscriptions and certain communications (e.g., email and other notifications);
• choose whether to receive promotions and offers from us;
• request details on how long we retain your Personal Information;
• request details on the names of third parties for whom your Personal Information is gathered and shared;
• request that we do not disclose your Personal Information with third parties; and/or
• request deletion of, access to, or correction of your Personal Information.

YOUR DATA PROTECTION RIGHTS AND CHOICES

We provide you with the opportunity to access, update, and/or delete certain information and to opt-out of having your Personal Information used or disclosed for certain purposes.

For example, you may:

• change your choices for subscriptions and certain communications (e.g., email and other notifications);
• choose whether to receive promotions and offers from us;
• request details on how long we retain your Personal Information;
• request details on the names of third parties for whom your Personal Information is gathered and shared;
• request that we do not disclose your Personal Information with third parties; and/or
• request deletion of, access to, or correction of your Personal Information.

You may exercise your choices and rights by emailing us at privacy@henryschein.ca or calling us at 1-800-668-5558 ext. 3551. Please be prepared to share (or include in the email) the following information:

• a subject line or header that says "Subject Access Request";
• your name (and any other names where relevant, e.g. your name before you were married);
• your email address and phone number;
• customer account number, employee number, or similar information that can help identify you;
• the type of request you are making (deletion, access, correction, etc.); and
• additional information needed to make the request (i.e., what information needs to be corrected, how you would like to receive your personal information, etc.)

Please be aware that, if you do not allow us to collect and use your Personal Information, we may not be able to deliver certain products, services, promotions, and offerings to you.

Henry Schein Canada will cooperate with inquiries made by the Privacy Commissioner of Canada, Canadian Provincial Privacy Commissioners, the U.S. Federal Trade Commission, and other European regulatory authorities.

CROSS-BORDER TRANSFERS OF PERSONAL INFORMATION

We may transfer, process, and store the Personal Information we collect about you to countries other than the country in which the information originally was collected, including the United States. The data protection and other laws of such other countries might not be as comprehensive as Canadian law and your information may be subject to access by courts, governmental authorities, and law enforcement under the laws of those jurisdictions. By providing your information, you understand that it may be transferred to our facilities and to those third parties with whom we share it as described in this Privacy Policy. Whenever we engage a service provider, we will require that it is contractually obligated to keep Personal Information confidential and that it will use the information only for the purposes for which we disclose it to them.

CHANGES TO THIS STATEMENT

By using our website, you consent to our collection and use of your Personal Information as described in this Statement. We reserve the right to modify this Statement and related business practices at any time by posting updated text on this site. Please check this page periodically for updates. If a change to this Statement materially affects the use or disclosure of your Personal Information, a notice will be posted at www.henryschein.ca along with a link to the updated Statement.

CONTACT INFORMATION

If you have any questions about this Statement, please contact us in any of the ways set forth below.

E-mail

privacy@henryschein.ca

Mail:

Henry Schein Canada, Inc.
Attn: David Marks - Privacy Officer
345 Townline Road
Niagara-on-the-Lake, ON L0S 1J0

Phone

1-800-668-5558 ext. 3551

Thank you for visiting our Web site and for taking the time to read this Statement.

Last Updated and Effective: March 21, 2024