All Dental Private Practices and small Dental Group Practices (less than 10 locations) are eligible to enroll in Thrive Rewards. Please see our Thrive Rewards Terms and Conditions for details regarding Thrive Rewards eligibility.

Members begin earning Thrive Rewards Points as soon as the enrollment process is complete. Thrive Rewards Points will be earned for virtually all Henry Schein purchases including Merchandise, Small Equipment, Large Equipment, Technology, Parts, Service, ProRepair, and Business Solutions. Some exclusions may apply, see our Terms and Conditions for a full listing of program exclusions.

Members who have reached Silver Level status ($15K+ in Merchandise and Small Equipment purchases in the prior 12 months) may begin redeeming Thrive Rewards Points on our Thrive Rewards redemption platform for credit towards virtually all Henry Schein purchases including Merchandise, Small Equipment, Large Equipment, Technology, Parts, Service, ProRepair, and Business Solutions. Some exclusions may apply, see our Terms and Conditions for a full listing of program exclusions. Points are redeemable for credit against outstanding Henry Schein account balances.

The administrator on your Henry Schein Canada Online account will be assigned as the default administrator on your Thrive Rewards account. Other users on the account can request to be an administrator to your account administrator or through your Sales Consultant.

Yes, the Privileges Rewards Program will be discontinued on September 30th, 2023.

First, a customer must have an online ordering account. Then you must enroll and agree to the Terms and Conditions of the program to begin earning Thrive Rewards Points.

No, there is no enrollment or annual fee associated with Thrive Rewards.

You can access the Thrive Rewards dashboard by selecting the Thrive Rewards option from the My Account dropdown menu, located at the top right of the Henry Schein Canada website. The platform employs single-sign-on technology, which means if you login to your Henry Schein Online account you will not have to login in again when accessing the Thrive Rewards platform.

All Thrive Rewards Points will have a redemption value of 1 point = $0.0033.

Thrive Rewards Points earned at the Silver, Gold and Platinum levels expire 2 years after the date issued. Rewards points earned at the Bronze level expire 1 year after the date issued. For clients practicing in Quebec, Thrive Rewards Points expire as detailed in our Terms and Conditions.

No, there is no minimum purchase amount required to earn Thrive Rewards Points. Members will only be able to redeem Thrive Rewards Points once they've reached Silver Level status ($15K+ in Merchandise and Small Equipment purchases in the prior 12 months).

Members begin earning Thrive Rewards Points from their first dollar spent once enrollment is complete. Members can begin redeeming Thrive Rewards Points once they've reached Silver Level status ($15K+ in Merchandise and Small Equipment purchases in the prior 12 months).

Members can earn points and redeem points for credit on virtually all Henry Schein purchases including Merchandise, Small Equipment, Large Equipment, Technology, Parts, Service, ProRepair, and Business Solutions. Some exclusions may apply, see our Terms and Conditions for a full listing of program exclusions.

Yes, members can still earn and redeem Thrive Rewards Points for purchases even if they have an outstanding balance that is past due.

There is no limit on how many Thrive Rewards Points can be redeemed at one time.

It does not matter how you choose to place your order. Thrive Rewards Points are earned equally for all eligible purchases regardless of how the order is placed.

Yes, financed purchases will receive Thrive Rewards Points and be eligible for Thrive Rewards Points redemptions.

All of your locations that have a common Billing account number will be automatically added to your enrollment. If a new location is added to your practice after enrollment, that location will be auto-enrolled within 24 hours. If your practice includes multiple Billing accounts please contact Customer Service at 1-800-668-5558 for more information on how to proceed.

Enroll online at www.henryschein.ca/en-ca/about/thrive-rewards-program, through your Sales Consultant, or calling Customer Service at 1-800-668-5558.

A member who has enrolled in Thrive Rewards can expect to have their account activated within 2 business days after enrollment confirmation is received.

Your Thrive Rewards account administrator can access your Rewards Dashboard by logging into your Henry Schein Online account. Once you are in the Dashboard, navigate to "Authorized Users" on the left hand navigation menu to view all users on the Thrive Rewards account. Select the edit icon on the user you would like to deactivate, change the status from active to inactive, and save the change.

Yes, on October 4th, 2023, existing Privileges Rewards members will be transferred to the new program. However, before you can access this new account you need to log in to your Henry Schein Online Account and accept the new Terms & Conditions to complete the registration process with Thrive Rewards. Thrive Rewards membership will be established at the Bill-To account level. (Please see our Terms and Conditions for details regarding current Privileges Rewards Members eligible for Thrive Rewards)

Yes, Privileges Rewards Points will be transferred to your new Thrive Rewards account once the new Terms and Conditions have been accepted (for example, a points balance of 10K in Privileges Rewards will transfer to Thrive Rewards as a 10K points balance). The standard redemption value of Thrive Rewards Points is $0.0033/point.

The current Privileges Rewards program will be discontinued on September 30, 2023, and at that point the Thrive Rewards program will be the sole loyalty rewards program. Current Privileges Rewards members will be able to redeem their Privileges Rewards points up until the program is discontinued and will also receive several reminder notifications prior to it being discontinued.

Thrive Rewards allows Members to earn and redeem points for credit on virtually all Henry Schein purchases. Members also receive discounts on Service and ProRepair Labour, automatically qualify for extended labour warranty of up to 1 year on Large Equipment purchases and earn exclusive Member discounts on rental equipment. Full details can be found here www.henryschein.ca/ThriveRewards

Yes, we are always looking for opportunities to enhance and improve the benefits we offer to our Thrive Rewards members! Members can expect to be notified when benefits are added or changed. Please feel free to provide any suggestions to ThriveRewards@HenrySchein.ca.

Tier status is determined at the time of enrollment based upon your Merchandise and Small Equipment purchases in the prior 12 months. Tier status is reviewed upon account anniversary (date of enrollment or date of last tier increase) and will be adjusted if you qualify for a different tier based upon your purchases in the prior 12 months.

Yes, you will be notified of any tier status change via email. Please note it may take up to 5 business days for your new benefits to be the reflected in the system.

Tier status is reviewed at the account anniversary date (date of enrollment or date of last tier increase). You can keep your tier status by maintaining your prior 12 month purchase requirement required for each tier.

Any time your purchases over the last 12 months increase to the next tier minimum purchase threshold, tier status (and anniversary date) will be automatically adjusted. Tier status will be evaluated at the anniversary date and adjusted to the appropriate program level based upon purchases in the prior 12 months.